SHIPPING
During checkout, you can choose your preferred shipping methods—we’ll provide an estimated delivery date for every item in your bag based on your shipping selection, the delivery address, and where the item(s) ship from.
We do not ship to P.O. boxes or freight forwarders. Please allow up to 7 business days for order verification and processing and an additional 7-15 business days for delivery*.
All domestic orders are shipped through available shipping couriers with signatures required. International orders (to select countries) Shipping fees are calculated as flat-rate per country and may include additional fees calculated on a per-item basis and determined by order weight. Fees may include an additional handling charge.
We are not responsible for any lost, stolen, or damaged shipments. Customers are responsible for paying additional shipping and handling fees to have the order re-shipped, if available. The buyer assumes all responsibilities of claims made with the shipping carrier. Please contact us with any questions regarding carrier claims.
*These are estimated timeframes and are not guaranteed.
We offer the following shipping options:
Return Policy: All sales are final. We do not issue refunds, accept cancellations, or allow exchanges to be made. On a case-by-case basis under extenuating circumstances, at our discretion, if we determine a refund is warranted, a 5% fee will be deducted from the refund. All shipping fees and international duty/tax are non-refundable. If in any instance a refund is granted, credit cards will be refunded in our region currency at the exchange rate effective at the time of the refund. The cardholder assumes all responsibility for any fluctuations in exchange rate and/or fees levied by their bank. In order for us to provide the best customer service, any concerns regarding orders must be received in writing within 15 days of receiving the order.